ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 7994796371
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you can log in without needing a password or email. This convenient method allows for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a smooth process. If you still encounter issues, click "send OTP" and wait, then seek assistance if the OTP doesn't arrive within the given timeframe. If that doesn't work, you can contact the app's support system through live chat for further help.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to customer support for assistance in transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once installed, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, the withdrawn amount is limited to the earnings from gaming, excluding bonus collected. Money earned as a bonus cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay occurs when payment processing is slowed down by technical issues or high volume.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw the funds earned from playing games with the bonus, but not the bonus itself. The bonus itself is non-withdrawable, only the winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if the withdrawal is being processed. If not, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Explore our extensive catalog of games with ease, thanks to our user-friendly interface and perfect navigation. You'll have the freedom to choose from flexible deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring secure and swift transactions. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns, ensuring a hassle-free gaming experience. Whether you're a seasoned player or a newcomer, our team is committed to providing top-notch support to guarantee a smooth and enjoyable journey.
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